Comments on: Woot! Apple shines! http://funny-about-money.com/2008/11/01/woot-apple-shines/ Simple Living = Frugality = Peace of Mind: Personal Finance and Stress Control Wed, 08 Sep 2010 15:21:03 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: copyeditorsdesk http://funny-about-money.com/2008/11/01/woot-apple-shines/comment-page-1/#comment-2189 copyeditorsdesk Tue, 04 Nov 2008 01:51:53 +0000 http://funnyaboutmoney.wordpress.com/?p=2001#comment-2189 Hmmm... I'd better have a chat with them about that. Thanks for the clue! Hmmm… I’d better have a chat with them about that. Thanks for the clue!

]]> By: Anne http://funny-about-money.com/2008/11/01/woot-apple-shines/comment-page-1/#comment-2190 Anne Tue, 04 Nov 2008 00:02:41 +0000 http://funnyaboutmoney.wordpress.com/?p=2001#comment-2190 Weeell... Apple Care isn't. That usually gets you 3 years of free tech support, shipping, and fixes. Everything is covered. After that things get sorta fuzzy. Sometimes you'll pay for tech support and talking to a human. I'm not sure what the cost of talking to a Genius sans Apple Care is. You'll usually pay for some shipping. But if it's a known hardware issue Apple tends to pick up the tab for the parts and labor. Dad and Sis' computers both had faulty logic boards at one time or another and Apple fixed them for free. Same with battery issues. I think because we took it to an authorized repair shop (pre Apple Store) we didn't even get dinged for shipping. So, I'd guess the repair is guaranteed for the life of the machine but you might have to pay to chat with a human in a few years. Weeell… Apple Care isn’t. That usually gets you 3 years of free tech support, shipping, and fixes. Everything is covered.

After that things get sorta fuzzy. Sometimes you’ll pay for tech support and talking to a human. I’m not sure what the cost of talking to a Genius sans Apple Care is. You’ll usually pay for some shipping. But if it’s a known hardware issue Apple tends to pick up the tab for the parts and labor. Dad and Sis’ computers both had faulty logic boards at one time or another and Apple fixed them for free. Same with battery issues. I think because we took it to an authorized repair shop (pre Apple Store) we didn’t even get dinged for shipping.

So, I’d guess the repair is guaranteed for the life of the machine but you might have to pay to chat with a human in a few years.

]]> By: copyeditorsdesk http://funny-about-money.com/2008/11/01/woot-apple-shines/comment-page-1/#comment-2188 copyeditorsdesk Mon, 03 Nov 2008 03:29:05 +0000 http://funnyaboutmoney.wordpress.com/?p=2001#comment-2188 Apple Care saved my tuchus when the iMac died in the middle of the MobileMe fiasco, adding to the chaos. They did an expensive fix on the machine, for "free" (i.e., for the cost of the warranty). But...I was told it was good for the machine's lifetime. Nooo? Apple Care saved my tuchus when the iMac died in the middle of the MobileMe fiasco, adding to the chaos. They did an expensive fix on the machine, for “free” (i.e., for the cost of the warranty). But…I was told it was good for the machine’s lifetime. Nooo?

]]> By: Anne http://funny-about-money.com/2008/11/01/woot-apple-shines/comment-page-1/#comment-2191 Anne Sun, 02 Nov 2008 23:41:59 +0000 http://funnyaboutmoney.wordpress.com/?p=2001#comment-2191 This is so timely! My dad's mini went into dire kernel panic on Monday. Every last geeky trick I knew didn't do anything. So, because he was still covered under Apple Care, we set up an appointment for Tuesday at the neighborhood Apple Store. The genius boy fixed it in half an hour. Happily! For free! He even mentioned that Dad could come in sometime in January just before Apple Care runs out and he'll look at the drive again. We've been a mac family forever and I've been used to: "Well, drop it off, we'll get it on the bench in a few days and see what we can do..." Now, those guys occasionally troubleshot in exchange for brownies, which was awesome, but I like this upgrade. Plus one of the old gurus now works at the Apple Store :) This is so timely! My dad’s mini went into dire kernel panic on Monday. Every last geeky trick I knew didn’t do anything. So, because he was still covered under Apple Care, we set up an appointment for Tuesday at the neighborhood Apple Store.

The genius boy fixed it in half an hour. Happily! For free! He even mentioned that Dad could come in sometime in January just before Apple Care runs out and he’ll look at the drive again.

We’ve been a mac family forever and I’ve been used to: “Well, drop it off, we’ll get it on the bench in a few days and see what we can do…” Now, those guys occasionally troubleshot in exchange for brownies, which was awesome, but I like this upgrade. Plus one of the old gurus now works at the Apple Store :)

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