Okay, so last Friday I enjoyed several Epic Fails . Ranking high among them: After I attached the new CRP V5000 call blocker, first call that came in was from my son, who blocks Caller ID so that what I see is “unknown name, unknown number.”
Naturally, I punch BLOCK CALL on the fancy new CRP V5000 Call Blocker. And before i put the phone headset down, i think o.h. s.h.!.t.
Call the kid back, ask him to call me. Yes. His number — his unknown number — is now blocked. The instructions for the little machine, which are highly minimalist in nature, do not explain how to unblock an unknown number.
Sh!t Hell and Damn. So I unplug the nifty little machine and endure the usual six to ten nuisance calls per day, starting at 7:00 a.m., on Saturday and Sunday.
This morning I call the CRP V5000 maker’s customer service line and…get this! A HUMAN BEING ANSWERS!
Holy mackerel. I haven’t encountered an actual living being on the other end of a customer service number in as long as I can remember.
When I recover from my swoon, I describe the issue. It takes the gent about 20 seconds to explain, in words intelligible to elderly female PhDs, how to fix it. Forthwith, M’hijito’s phone number (which, it develops, is visible from within the gadget — so much for your caller ID over-ride, Young Dude!) is unblocked.
So the device is now plugged in (again) and recruited for service. It’s after 3:00 p.m., and I haven’t received one (1) nuisance call since the little guy was reconnected.
Within a few days, we will know whether this interesting doodad works. How can I say how much I hope it does work!
I’m not replacing the endless voicemail/advertising message until we see whether the V5000 cuts the number of pest messages. But I have drafted a nice, brief outgoing voicemail with which to replace the yakathon (robocalls automatically hang up after about 30 or 40 seconds of recorded jabber…but then, so do potential new clients). Along about the middle of the week, with any luck, that will go online.