So I needed a new pair of padded bicycling gloves to walk Ruby the Corgi, a powerful little engine who drags the human fiercely enough that a leash will rub the skin right off the palms of your hands. Toooo lazy to drive to the bike store and buy a new pair, I stupidly decided to order a pair of bicycling gloves, size medium, from Amazon. They arrive; I try them on…can’t even get them up to my wrists. These may be “medium” for a six-year-old, but not for a grown woman.
No, I am NOT fat: 5’6″ & 125 lb.
Gotta send them back.
But lo! We have a change in our dealings with that august online retailer! Evidently Amazon doesn’t want people sending unusable junk back anymore…you can hardly blame them, I guess. So they’ve devised a way to discourage people from returning stuff, by adding a layer of hassle to make the process difficult. Can you take the package to the nearest UPS store and just ship it back? Ohhhhh nooooooo!
Now have to schlep it all the way across the city to the nearest Whole Foods (!!!!) and jump through a row of hoops there.
I have no business to transact at or near a Whole Foods — the groceries are overpriced, and selection is better at other local stores. So this offends at the outset.
But that’s not all:
First, I have to visit the credit union for the day’s first errand. From there to the Whole Foods and back to my house is TWENTY-FIVE AND SEVEN-TENTHS MILES. Yes: that’s 25.7 miles to return ONE STUPID LITTLE ITEM. It’s a quarter of the way to Tucson from here.
Gasoline is going for $4.50 a gallon just now. I get about 19 mpg on my aging Venza. Sooo….it costs me around $5 in gas to send this ridiculous purchase back to Amazon, when I could have WALKED to either the UPS Store or the mailboxes store in my neighborhood.
Once I arrive at the Whole Foods, I ask a clerk where I can return a useless Amazon purchase. She directs me to a DIY kiosk!!!
Y’know what I say to that, dear Amazon?
That’s what I say to that. With an F and a Y and a u. Once and for all!
On the way home through the crushing, homicidal traffic (tempers grow short here in Phoenix, when the weather is both hot and muggy), I stopped at a bicycling shop and bought a pair of gloves there. They fit.
And I felt remarkably good about BUYING LOCAL.
It’ll be a cold day in an Arizona August before I buy anything else from Amazon.