LORDIE what a day!
Driving from pillar to post, chasing after the truth, bathing in nostalgia, getting…essentially nowhere.\
In comes a notice from American Express. They think I owe them something well in excess of $2,000, and I haven’t paid it. This alleged bill is said to be massively overdue.
My records say that yea verily, I certainly DID pay them, and did so electronically.
But…but…FIRST we learn of some other snafu at the credit union. Frankly, at this very moment I’m so tired I’m well beyond describing it. Just be assured: it was silly.
Get into the Dog Chariot and drive out to the credit union on the ASU West campus. Drive and drive and drive. It’s a bitch of a drive out there. They examine the evidence and agree that yep: the whole thing is silly. It’s declared fixed.
Stop by the upscale Sprouts near the university on the way home. Grab food.
Drive home: driving driving driving…
There I find the bizarre notice from AMEX.
Call AMEX. Reach a CSR who hasn’t a clue. She doesn’t get it that I indeed paid the bill and nothing should be owing. Finally she seems to figure it out, but…this li’l lady, I do not trust.
Pile all the AMEX paper into the car.
Drive to the downtown credit union, where they have CSRs who work with business executives, not with retirees and ASU faculty. Drive and drive and drive and drive and drive and drive and…
Finally make it down there.
Show their teller the paperwork. Explain that AMEX thinks they haven’t been paid.
She pulls up the month’s records of payments and income.
“They certainly have,” says she. And she pulls out the paperwork to prove it.
Gather the incomprehensible paper trail. Stumble back out to the car.
So tired I can hardly see.
Drive homeward homeward homeward…this time through the heart of Phoenix’s Willo district, where DXH and I lived for ten years or so.
Such a beautiful area.
How I miss it!
Drive past the street where both our beloved babysitters lived: two women who had raised their kids handsomely and set out to raise other people’s kids, for a fee. Miss those two wonderful ladies.
Past the street where my dear friend and editor at Phoenix Magazine lived. Miss him and his wife a lot.
Northward through haunts and shops that we used to patronize. Miss the Willo neighborhood. Miss it very much.
Still…as the years go by, driving in Phoenix gets more and more like driving in Southern California. In some places, I’d’ve sworn I was driving around (un)lovely Long Beach. Never having been fond of SoCal, said state of affairs does not speak well for my mood about this place. Driving driving driving driving…finally get back into the’Hood.
Spot WonderAccountant just heading out as I pull into my driveway. Waylay her and let her know I’d like some dibs on her time tomorrow, by way of figuring out…WTF happened with American Express and how to handle it.
Tomorrow, then, I’ll have to get on the phone to AMEX again and do battle again. This time I have evidence that the bill was paid. But just now I’m to tired to even contemplate that upcoming squabble. Besides, by then with any luck I’ll have WonderAccountant on my side…and she’s still young enough to have a functioning brain.