Trying to send a complaint to the FTC. Their website form apparently “sees” some character in this disquisition as a disallowed weird character, even though nothing out of the ordinary appears in it. So…Here’s an effort to get it to them by posting it here and asking them to come over and take a look at it. Wish me luck, folks!
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Some time ago, my business partner and I closed the PayPal account for our business, The Copyeditor’s Desk, Inc., since she was beginning a new career and I had decided to get out of the technical editing trade. Recently, I have been getting statements from PayPal to the effect that hundreds of dollars in billing have been racked up on the supposedly defunct PayPal account, for the purchase of furniture from some outfit I’ve never heard of. I have tried twice, using addresses from PayPal’s website, to straighten this out, but it’s impossible to reach a human being at PayPal. Now today in comes another demand for payment of something in excess of $800 for a purchase neither of us ever heard of. Below is a copy of the email I just sent to PayPal, presumably into the ether.
“Into the ether” indeed: when you send an email to the contact address given at PayPal’s website, it bounces right back with an “invalid address” message. Please investigate. And if you would, please, inform these crooks that they’re not getting any money out of me.
Below: message sent to PayPal email address (billing378579@gmail.com) requesting cancellation of fraudulent charges on closed account:
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billing378578@gmail.com
Okay, see the BS below? This is a fraudulent charge to a PayPal account that SHOULD be defunct and that we have tried to close, apparently without luck. We closed our business, The Copyeditor’s Desk, Inc., some time ago and are no longer doing business through PayPal.
Apparently some swindler has charged up hundreds of dollars worth of furniture on that account. I attempted to contact your people and clue them that no such charges were made by us, and that the account should be closed. Apparently you either have no people or none of your people care whether your customers are scammed.
I am forwarding this email (plus my requests to you to shut down that account and negate this fraudulent charge) to the U.S. Federal Bureau of Investigation and the Federal Trade Commission.
Once again: CLOSE THE ACCOUNT for The Copyeditor’s Desk Inc., Millicent V. Hay, Victoria Hay, or Vicky Hay. DO NOT HARASS ME FURTHER WITH FRAUDULENT CHARGES.
Sincerely,
Victoria Hay, Ph.D.
Former director, The Copyeditor’s Desk, Inc.
I would appreciate some help from someone who is in a position to bring a stop to this fraud. Thanks for your attention.
Victoria Hay
vickyhay@mac.com
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There seems to be no way to reach a human being at PayPal. However, their business is essentially a form of banking and so should be regulated by U.S. authorities. How does one go about submitting a complaint to the relevant regulatory agency? And what IS the relevant U.S. regulatory agency?
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I don’t expect to get far with this call for help to the banking regulators, even though PayPal is regarded as a type of banking operation and even though they have offices on US soil.
Don’t do business through PayPal, folks! They are totally, bullet-proofedly untouchable. You can’t reach a human for love nor money. But meanwhile they’re wrecking your credit by letting crooks rack up false charges on an account they refuse to close.