Coffee heat rising

Paper

Like dust, paper sifts into my house and settles on the countertops and furniture. If I don’t get to it, before long it stacks up in great dunes of paperwork, forms to be filled out, bills to be paid, statements to be entered in Quicken or Excel, junk to be filed away. Whether its ultimate destination is a return envelope, a file folder, or the trash can, every single piece of it has to handled, examined, thought about, and acted upon.

I’ve known for a while that I would have to get to the stacks on the dining-room table and on my desk. It couldn’t be put off another day, nevermind the stack of student papers and the remaining work to do in the index of medieval & Renaissance history, forget the housework that hasn’t been done in three or four weeks, the empty gas tank, the long shopping list hanging on the fridge. Somewhere deep in the pile was a Visa bill and a car insurance bill, both of which needed to be paid. Soon. Maybe yesterday, for all I knew.

So, having overslept Saturday morning, along about 8:30 I dove into the dreaded task. And…

It took a good four hours to dig out from under all that crap!!! Filling out the forms and copying all the receipts and supporting information for the Avesis claim was probably the most infuriating. Why is it necessary to ask the customer for policy numbers, group numbers, and individual numbers that do not appear on the insurance card, were never sent in the mail, and have to be retrieved by calling the company? What is the point of demanding repetition of facts that are already in the company’s records?

And how, pray tell, do my gender and birthdate bear on my purchase of one, count it, one pair of cheap glasses? What is the point of wasting paper, ink, postage, and my time on this redundant and irrelevant trivia? By the time I finished, I’d filled out a two-page form and photocopied nine more pieces of paper to stuff into the envelope with it. Postage consumed two of the USPS’s pricey little stamps.

Then there’s the form required to ask for the $10,000 of tax-free funds residing in a Northwestern Mutual whole life policy. Is there a reason a form has to be incomprehensible? What, for example, do you suppose is meant by “cash value of,” “face value of,” and “to cost basis”? These terms have exactly zero meaning to me, and I can’t even imagine where to go to look them up and try to figure out how they apply to my particular request, which is a simple “please give me back my money.” No one’s home at Northwestern Mutual, of course: on a Saturday, only the customers have to work.

The Hartford sent not only the current policy and two copies of the piece of paper the State of Arizona requires one to purchase each year and carry around in one’s car, but also three more envelopes full of paper. Lots of dense copy there, too, much of it mind-numbing. The vast amount this company charges to insure my aged car, OF course, requires me to get online and transfer funds from the money market to a checking account, another time-consuming bit of ditz that has to be entered in Quicken, after the credit union’s receipt is printed out and filed. More paper, more ink: more of mine.

By the time I was finished, along about half-past noon, the house was still filthy and the larder still bare. Half the day was absorbed by dealing with paperwork, much of it pointless and way too much of it invasive demands for information that is strictly none of anyone’s business.

A nation of sheep is what we are. If, as a people, we were not passive and indolent, we would rise up in full rebellion at corporate demands for private information that go way beyond anything needed to get a given job done, at the deluge of unnecessary and wasteful paperwork, and (most infuriatingly!), at the newest trend that requires consumers to download and print out online forms, thereby wasting their own ink and paper for no very good reason.

Allons, enfants de la patrie!
To the barricades!

Consumer-proof Packaging: A Modest Proposal

Yuk. Still suffering from the diarrhea I picked up at a restaurant last Sunday, I drove over to the local Albertson’s at 5:30 this a.m. to restock the generic Imodium.

Both the brand-name and the Albertson’s knock-off versions come in those damned consumer-proof packages, where each pill is individually sealed, like an insect frozen in amber, between a layer of stiff plastic and a layer of tinfoil-coated cardboard. I no longer have enough strength in my hands to push the pills through either of these substances. Whenever I get pills packaged in child-proof containers, I put them into a bottle or other container that I can get open, since I find the consumer-proof packaging well-nigh impossible to get into when I need the stuff.

You can’t slice these bubble-packs open with a box-cutter. The ditzy little pill bubbles are too small and sealed in too tightly, so that when you take a box-cutter to the flicking packaging you cut up the 25-cent-apiece pills. So you have to take a pair of scissors and cut each and every pill out. One at a time.

But cutting along the sides of the pills doesn’t break into the bubbles. Again, they’re too tightly packaged for a couple of slices to break them fully open. So now you have to get a knife and pick each pill out through the slices you’ve made along the edges of the bubbles.

So to get a couple of pills for your upset belly, you have to break out the following tools

  1. box-cutter
  2. scissors
  3. knife
  4. broken fingernail
  5. cut fingers

Fighting with consumer-proof packaging is the last thing you feel like doing when you’re sick.

Now I realize that many people are too stupid to store pharmaceuticals out of children’s reach (although believe me, a three-year-old could get into these things a lot easier than an old lady with arthritic fingers). And I realize that many people’s children are too dumb to distinguish between pills and candy. But “takes a village” or not, I believe that’s the parent’s problem, not every consumer on the planet’s.

If we must protect parents from their own carelessness or stupidity, how’s about we require manufacturers to market medications in two kinds of packages: child-proof and human-accessible. We could then legislate that if a parent who buys human-accessible meds allows a child to eat the stuff, the parent will be subject to prosecution for manslaughter and child abuse, and prohibited from suing the pharmaceutical manufacturer. That’s easy. Retailers could be required to post a sign to that effect, and manufacturers could be required to put a warning on every pill bottle, just as wine, beer, and liquor makers have to threaten every woman who ventures near an an alcoholic drink.

There’s a limit to how much we should protect people from themselves.

consumerism, consumer safety, packaging, pharmaceuticals, child-proof packaging

Wednesday, June 11, 2008

1 Comment

Mrs. Micah

That makes sense. Like they have those more accessible caps on Advil bottles and the like for seniors. Of course someone could get in trouble for letting a kid near one of those. *hugs*

Wednesday, June 11, 200804:03 PM

Consumer Rant of the Day: Tomatoes

Argh!!!! Now we’re told that Basha’s, AJ’s, and Food City have removed all tomatoes from all their stores. Why? Because two people in Maricopa County have fallen ill from eating tomatoes with germs on them.

AJ’s is the only store in town that carries edible tomatoes. Every other store, Whole Paycheck included, sells cardboard and styrofoam imitation tomatoes, those fine hard balls that hold up well in transport and when gassed while green will turn bright red, faking out the consumer once again.

Look. I know salmonella will make you sick, and I appreciate that a retailer (under threat of potential lawsuits) is concerned enough to take potentially contaminated produce off its counters. But there’s an easy fix for this, something we all should be doing as a matter of course: WASH YOUR PRODUCE BEFORE YOU EAT IT!

Contaminated and impure processed foods pose a real problem and certainly should be removed from commerce as soon as they’re identified. That’s because the contaminants are mixed in and packaged with the product, so there’s no way for a consumer to get them out of a canned, bottled, or prepared food. Also, it’s reasonable to expect that something in a can, a bottle, or a package is clean and safe to eat.

Not so with produce. Folks. Tomatoes do not grow in sterile rooms. Neither do lettuce, strawberries, blueberries, apples, oranges, asparagus, potatoes, carrots, radishes, parsley, sage, rosemary, or thyme…. They grow in dirt. Dirt is called “dirt” because it’s dirty. If you eat a tomato (or anything else that grows on a farm) without washing it, you shouldn’t be surprised if you get sick.

Personally, I resent being treated like a child. Too much of America’s package designs and marketing policies treat consumers like they were children, and not too bright children at that. I’m tired of wrestling with child-proof caps-and then leaving cleansers and OTC medicaments uncapped or transferring them into other packages-and I’m tired of having to dig out a knife to peel off inner labels intended to keep maniacs from dripping a little strychnine into the cough medicine. Please. Let me take my chances. If I’m too dumb to put dangerous products out of my kids’ reach, maybe the collective gene pool would be better off without my offspring. If I’m the one-in-87-billion who happens to pick up a product contaminated by a lunatic, I won’t be happy, but let’s get real: I’m a lot more likely to be hit by a car as I cross the street outside my office than I am to swallow strychnine in my cough syrup. And take a chance, dear Leaders and Giants of Commerce, that I’ll have enough sense to wash my produce before I gulp it down.

Yes, dear readers. Wash all raw food before you eat it. Wash it even if you’re going to cook it. A few years ago, Consumer Reports published an article saying that when you wash most nonorganic produce, you remove almost all the pesticide and fertilizer residues. This rule is especially important in our splendid era of globalization, when so much of our produce comes from countries that have no rules governing the safe use of pesticides on farms, and where fields may be fertilized with substances that Americans would rather not think about.

Here’s how to do it:

Clean the kitchen sink. Fill it with water and add just a few drops (doesn’t have to be much) of dish detergent. Place the produce into the water and let it sit for a couple of minutes. Agitate the produce around gently. Then drain the sink and rinse each piece well.

With lettuce: break the head of lettuce into individual leaves and wash them, as above, in a sink of weak detergent water. Rinse well and allow the leaves to drain in your dish drainer. Then lay the leaves out on a clean kitchen towel, roll up the towel with the leaves inside, and place the roll inside a plastic bag to refrigerate. This will keep the lettuce fresh for a long time, and your salad is half-made when you’re ready to eat it. Avoid precut packaged lettuce: it costs too much and it’s too difficult to wash.

If contamination on the outside of fresh produce is a serious problem, do what we did when I was growing up in Saudi Arabia: fill a sink with weak detergent water and add a quarter-cup of Clorox. Alternatively, add several camper’s iodine tablets, made for decontaminating river and stream water. Place the produce in the treated water and soak for 15 minutes. Rinse well. Lettuce treated with Clorox must be eaten promptly, as the chlorine will cause it to wilt after you store it. Also, this method does not work on strawberries.

Or, with produce that has a rind, peel, or skin (such as oranges, apples, and tomatoes), wash it under running water using plain old bar soap.

None of this is very hard to comprehend or to do.

4 Comments left on iWeb site

!wanda

With the California spinach scare last year, the problem (as explained by the media) was that the bacteria wasn’t merely on the surface of the plant.The spinach had taken it up through the roots, so the bacteria was inside the leaves, and no amount of washing would get rid of it.Cooking would probably destroy it, but apparently you can’t trust people to cook spinach.Is that what is happening with these tomatoes?

Wednesday, June 4, 200811:29 AM

vh

N-n-n-o-o. Salmonella cannot get INSIDE the leaves of anything. The little fellas can’t get inside a tomato. They’re on the surface.

Ah, yes. The Great Spinach Scare. The little guys got on the spinach when the fields were irrigated with water contaminated with the…uhm, offal, shall we say politely…from a cattle feedlot, one of the filthiest environments this side of a commercial henhouse. Depending on the part of the country where the farm is located, a field can be flood-irrigated or irrigated by sprinklers. We used to irrigate our fields with mobile sprinklers that connected to untreated water piped in from the Hassayampa River. Whatever li’l critters were living in the river water (interesting, some of ’em, such as, oh, say, giardia) would be sprayed all over the crops.

Yesh. That meant the crops had, oh, say, giardia on them, so if you were to trot out there and pick off a piece of freshly watered greens, you would get very very sick, indeed.

Giardia is as nothing compared to the sewage dumped into the water from a feedlot.

Trust me. Wash your produce. Then stop worrying about it. I know whereof I speak.

Wednesday, June 4, 200803:27 PM

ih

i’ve got some tomatoes in the backyard, a few are just ripening now.feel free to come over and pick some if you’d like.

Thursday, June 5, 200807:13 PM

vh

M’hijito! Remember to eat those oranges on your tree! The ones that have survived in the shade of your house are very sweet and juicy.

Thursday, June 5, 200808:03 PM