Coffee heat rising

MacNever-Never-Land

In the horror story department, we’re in full “Creature from the Black Lagoon” mode!

Spent the entire afternoon at the Arrowhead Mall Apple store, halfway to San Diego. There, they tried to persuade me that I need a new MacBook. Could be, but I think not. The problem is, newer Apple computers don’t run MS Word and Excel! While Apple has supposedly equivalent programs, these are fine for hobbyists but they don’t rise to a professional level. There’s no way in Hell I can use Pages to edit an academic paper! (or any other kind of document for publication, come to think of it…)

Told the guy I would check with my financial adviser about pulling three grand(!!!!!!!) out of savings.

After traipsing across the Valley and about being persuaded that I need to buy a new MacBook, along about 3 in the morning, when I started drafting this little rant, I was SO exhausted physically and mentally I could recall almost nothing about that little adventure.

Because Google has three accounts – CE Desk, FaM, and Camptown Ladies – it’s extremely difficult to find a “sent” email, because it’s difficult to find the accounts and difficult to get into them. I haven’t used these accounts in years, don’t know the passwords, and this whole damn thing is driving me crazy. If the Macbook goes down, thereby losing memory of the passwords, I am screwed. screwed, gescrewed.

Meanwhile, MacMail — the program I use for ALL my email shenanigans, went down. It would only send and receive emails from its “Archive” folder. (Archive???????)

After reboots from both computers, it seemed to be working…provisionally, sorta.

I also think I failed to call Best Buy and cancel purchase of a new PC. But the truth is, I’m now soooo tired and so confused and so upset that I don’t know that I DID go through with buying one. Think not…but… About all I could recall was that they were supposed to send a tech out here. I paid for a BB service contract but at first was frustrated in trying to get someone to come out.

The password hassles get worse and worse. I simply can NOT remember the bottomless pile of different, ever-changing passwords, and right now I can’t even recall how to find the 23-page list of the damn things. Here, too: more than one copy of it. I find one dated 2021 but it doesn’t seem to have yesterday’s inventions.

Gmail FAM says my Apple ID password has been changed. But I don’t know what it’s been changed TO. I can’t find a note in the TWENTY-THREE PAGES of goddamn passwords. So I went over to https://iforgot.apple.com/password/verify/appleid to try to reset forgotten password, and it says vickyhay@mac.com is not my Apple ID: “vickyhay@mac.com is not valid.” Well…what is, then?*

Now I find a scribbled note that says the Apple ID p/w is, appropriately enough, [even more redacted] 22. This gem is dated April 8 and stapled to a summary of concerns about the peripheral neuropathy that I wrote for MayoDoc.

gaaahhh! We’re not in Kansas anymore, that’s for sure.

***

Awake in the wee hours: worrying, harassed.

The printer goes down. After much thrashing, I get it fixed. Along about 1:40 AM, the test emails I sent to MacMail about 25 minutes before  come through to vickyhay@mac.com. Why? If emptying out MacMail’s diverse inboxes worked, why did it take so long for a message to come across? It did come from vickyhay@mac.com. Could the issue be solved????

Well. If so, it’s solved in the weirdest of all possible ways. incoming mails arrived in the mailbox called “ARCHIVE.” Why? Is all incoming being redirected to Archive? Why?

After traipsing across the Valley and about being persuaded that I need to buy a new MacBook, I am SO exhausted physically and mentally I can recall almost nothing about that little adventure.

Bear in mind: Apple closed its centrally located store, leaving one open in North Scottsdale, and one open in the depths of Southern California Redux, on the far west side. My house is equidistant between these stores: 14 miles from one and 15 miles from the other. So each trip to the damn Apple store consumes THIRTY MILES’ WORTH of $4.67/gallon gasoline!

Surely I didn’t say I WOULD buy a new $3,000 machine? I think I said I would check with Financial Dude about drawing down the money, and believe I did send him an email to that effect. But of course, since the email system doesn’t work, I can’t confirm that to be true.

Because Google has three accounts – CE Desk, FaM, and Camptown Ladies – it’s extremely difficult to find a “sent” email, because it’s difficult to find the accounts and difficult to get into them. I haven’t used these accounts in years, don’t know the passwords, and this whole damn thing is driving me crazy. If the Macbook goes down, thereby losing memory of the passwords, I am ge-screwed.

By the light of the setting moon, I also think I failed to call Best Buy and cancel purchase of a new PC. But the truth is, I don’t know that I DID buy one. I think they were supposed to send a tech out here. I paid for a BB service contract but think I was frustrated in trying to get someone to come out.

*****

Just went to https://iforgot.apple.com/password/verify/appleid to try to reset forgotten password, and it says vickyhay@mac.com is not my Apple ID: “vickyhay@mac.com is not valid.” Well…what is, then?*

*1:47 a.m. Now I find a scribbled note on a typewritten list of concerns that says the apple ID password is [redacted] for all devices. It’s dated April 8 and stapled to a summary of concerns about the PN that I wrote for Dr. Fields.

Now, reminded of this, I bestir myself to look at the case around the keyboard and find [redacted] is the password for all devices as of 4/14/22.

See what I mean about fading memory. Folks. April 14 was YESTERDAY!

Less than 24 hours later, I not only could not remember the new password, I did not even register that I’d taped it to the top of the freakin computer keyboard!!!!!!!

Now, at 1:40 AM, the test emails I sent to MacMail about 25 minutes ago have come through to vickyhay@mac.com. Why? If emptying out MacMail’s diverse inboxes worked, why did it take so long for a message to come across? It did come from vickyhay@mac.com. Could the issue be solved????

These incoming mails arrived in the mailbox called “ARCHIVE.” Why? Is all incoming being redirected to Archive? Why?

*****

What a horror show.

I think I’m gonna give this fiasco a week or two to clear up. If the mess is not untangled and cleaned up by about the end of the first week of May, then I’m just going to dump EVERYTHING and start completely over, probably with PC’s.

At least a PC is cheaper to replace than a Mac, and there are more PC gurus out there than MacWhateverThey’reCutelyCalled.

Don’t think I’ve described the scam artists who got ahold of me, talked me into buying a refurbished used MacBook (the problem doesn’t seem to be a hardware issue, you understand…so this is FAST talk that worked on a CONFUSED old lady). I bought the computer from some outfit on the far, far, far west side (surely more than halfway to San Diego), and on the way home picked up (as advised) a new printer at Best Buy.

Luckily for me, within a few hours I realized that hardware was NOT at issue here. So returned the overpriced used MacBook, but decided to keep the printer. Bought a service plan from Best Buy.

Cox Dude is now on his way over here. One theory is that the problem is the modem, not either of the computers. If that’s true, maybe replacing the modem will solve the problem.

That, I believe, is wishful thinking. I believe the problem is the MacBook or the combined iMac and MacBook.

Welp…we shall soon see!

4 thoughts on “MacNever-Never-Land”

  1. I don’t use MacMail, but the issues sound like a software problem not hardware. If the issue is stemming from gmail accounts not sending/receiving, it could be that Google has blocked MacMail as a security threat.

    I have one of the new MacBooks, and I run MS Office on it without any issues.

    • It looks like the issues are with MacMail, not with Google. I access MacMail through the native program — that is, using the email program that comes with the computer. For me, Office is an add-on.

      Not real thrilled with the new version of Word for Mac. It’s fine for writing a letter to your mom, but it doesn’t do the things I need to have it do for professional-level editorial tasks. The older version was far better.

  2. I know what you mean about passwords. When you are having a problem logging in and you can’t find or read what you put down for the password, you try changing it. Sometimes it’s easy and sometimes the things you have to go through are too much.
    And then you need to write the new password down clearly so you can read next time.
    I don’t know if my memory fog is age-related, or due to insomnia. Or just COVID related over-all fatigue. I do notice that it is not continuous. Sometimes I can think and remember.

    • LOL! Insomnia and age do go hand-in-paw, don’t they?

      Lately I’ve been sleeping halfway decently, so think the issue probably has to do with age. But…even if I were still 25 years old, there’s no way in He!! I could remember TWENTY-THREE PAGES of passwords!

      Why not just one, two, five ten passwords? BECAUSE every site demands different parameters, some of them make you change the damn password every few weeks!

      Add that to the fact that (unlike, say, Best Buy) Apple will not send a tech to your place of work to observe what’s going on so they can try to fix it. Now you have to….
      *Try to articulate what is going on. If you’re not techie, you may not even know the words to describe it.
      *Try to fix it yourself, and good luck with that.
      *Disconnect your computer if it’s a desktop, tote it out to your car, and pack it inside the car in such a way as to avoid having it damaged, drive across the city, park in a huge lot outside a large shopping mall, lug the contraption across the lot, through the mall and into the Apple store — mine has a 28-inch screen!! Imagine trying to haul that thing around!!!
      *Explain what’s going on to a guy, who, like many in his generation, is silently prejudiced against anyone over the age of 40 and so is barely listening to what you say.
      *Leave it there for God knows how long.
      *Make ANOTHER 28-mile round trip to pick it up.
      *Haul it back out to the parking lot.
      *Again try to pack it safely in your car.
      *Haul it out of your car and back to your office.
      *Set it up again — and GOOD LUCK with that.

      Enough, already. Yesterday I had a truly WONDERFUL experience with a Best Buy Geek Squad tech. He got the problem solved (for the nonce). And I am soooooo pleased with Best buy, which is a ten-minute drive from here, that I’m about to go over there and buy a brand-new PC.

      I’m just about DONE with Apple, alas.

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