So yesterday I flew into a rant over the latest screw-ups from the Great Desert University. Here’s an update:
LS at Fidelity left word on my voicemail while I was out running around. She wanted me to call her back to communicate some unspecified information. Of course, by 2:00 our time her East-Coast office was closed. Reached B— H—, who couldn’t figure out from the notes she left what she intended to ask. Again (again, again, again!!!!!) I rehearsed my story. He discovered that the EFT arrangement to deliver the small monthly drawdown required to qualify me for the $19,000 sick-leave payout the state owes me had never been made, because Fidelity had never received the routing information.
This was part of the eight-page form I was required to run past GDU’s HR people. The first thing the idiot who took the form off my hands did, even before she walked away from me, is rip the canceled check I’d stapled to the first page off. I said, “Please don’t remove that from the form. Fidelity asked for it and needs it so they can set up an electronic forms transfer.” Said she, “I have to Xerox it.”
You can’t just fold back the check on the first page, copy it, set it aside, and then run the other 7 pages through the photocopier’s feeder? Obviously, the stupid woman failed to reattach the canceled check.
BH asked it if was OK to process a paper check. Then in the next breath he said he had no idea whether Fidelity would send said check this month.
Next, CS at ASU’s astonishing HR department called and said the reason COBRA thinks I’m still employed by the State of Arizona is that there were “system delays in the payroll process.” She claimed to have “scheduled time” on Thursday to confer with the Department of Administration folks and said she would get back to me then.
The upshots:
1. I will not get the $500 drawdown I had worked into this month’s budget, so I will be $500 short between now and the middle of February, when the first Social Security check is supposed to arrive.
2. And I now have no health insurance coverage!
I’m going to give these morons until Thursday to sort this mess out, and then I’m going to file a formal complaint. This has gone on too long.
 


