Coffee heat rising

Self-employment Mantra: Paying Work First; then Playing Work

So I spent about half of yesterday in a prolonged flinch reflex. Heh…that would be another way of saying “diddled away hour after hour after in raw procrastination.”

There was this little job I needed to do for the current client. The previous day, somehow I’d managed to convince myself that this was going to be another of the exercises in tedium that blight my career. And I think I’m developing an allergy to tedium.

Now, if I’d scheduled a couple of hours right after I got back from the (somewhat abortive) meeting, along about 9:00 or 9:30, to perform said spate of tedium, then by lunch it would’ve been done and I could’ve filled the entire afternoon with the things I wanted to do, like writing chapter 4 of the next book and organizing the cookbook and walking the dog in the park and generally dorking around.

But nooooooo…. No, not a chance.

Wrote a blog post instead.

Moving on: lunch. Grilled mahi-mahi, avocado salad. Dates stuffed with walnuts. Tangerines. Read the paper. Read an article in the New York Times.

Very nice. Killed another slab of time.

Next: dream up the backstory for a character who’s proving singularly difficult to turn into a live human being. Or a representation thereof.

That wasn’t especially productive. Well, maybe, on a subliminal level. But not so much that, say, a credible dialogue could be gagged out.

Getting fat: still haven’t dropped the two pounds picked up after the greasy, salty breakfast at iHop. Go for walk: 1.75 miles.

Welp, now it’s gettin’ along toward three o’oclock in the afternoon. Huh. Time to start working. I guess.

The stupid project only took about an hour and 45 minutes. Soooo….

If I’d prioritized the paying work (in some sort of serious way) and done it in the morning, $105 would’ve been in the bank (or good as) by lunchtime. With the wildly over-anticipated tedium out of the way, I would’ve felt a lot less stressed when I sat down to novelize…and maybe that character would’ve come to life.

Moral of the story? Paying work first. Then playing work.

😉

Spring is Sproinging in Phoenix

So, you say, it’s colder than a bygod where you are? Heh heh heh heh… Well, it’s pushing 70 here. Reached 81  a couple of days ago but by and large has hovered in the 70s. If you wanna be warm, please come to Phoenix in the springtime. That would be January…

The plants are going nuts already. I came outside to put a little extra water on the citrus and the climbing roses, both of which have gone thirsty all winter. Ended up spending two or three hours puttering around the yard, yakking with the neighbor, throwing the Queen’s tennis ball around.

So, sooo much work to do — shovel off the desk, plow through the latest snowdrift of paper that’s collected there, do the bookkeeping, write the Eng. 235 syllabus, build a new Canvas site for them, ride heard on the 102s, edit copy, edit copy, edit more copy. And y’know what?

I don’t want to work.

If I’m going blind in one eye, maybe it’s my body trying to tell me to quit working and go do something else while there’s still time. Sometimes I think I should shut down the editorial business, quit taking on underpaid junior-college courses, and just loaf.

Maybe not, too. 😉 Heh! Good thing I pulled down Fidelity’s share of this year’s savings ten days ago — for the first time in recorded history, we managed to sell at the top of the market! And it’s prob’ly just as well I didn’t buy a new vehicle. The money for that (most of it) is in an old whole life policy and so neither earning nor losing money while the Dow merrily heads south, but still…my cookies would be frosted if the bottom line had dropped an extra 15 grand for the purpose of buying a car.

Ruby-Throated_Hummingbird_1The roses, whose population is much depleted because I’m sick of pruning them every year, are bursting out in new growth. The bougainvilleas survived the winter with little or no frost damage, because we haven’t had a single hard frost all year. A fierce little curved-billed thrasher has been excavating the yard in search of bugs, in the process turning over the soil and saving me a fair amount of work. Good bird! The hummingbirds, mostly Anna’s at this time of year, are in a frenzy…OMG! There’s a broad-tail! Who’d’ve thunk it?

We have three hummingbird feeders around the shack, which have had to be refilled with some frequency. Lately I’ve taken to preparing a half-gallon of sugar water and keeping it in the fridge, so I don’t have to fool around with making the stuff when the feeders run dry.

honeyBee-apisUhm… A honeybee just flew down into my mug, half-full of tea. Thought she was going to fall into the drink (heh! the literal drink!) but she came to rest on the interior, strolled up to the rim, walked all around it, and then took off for wherever honeybees go at this time of day.

So many things to do out here. I’d like to move a bunch of iris bulbs that have been living but not thriving in a large pot…want to put them in the flowerbeds around the climbing roses. KJG, who gave me the bulbs a couple of years ago, says they don’t do very well in pots. And it looks like she’s right. The bed by the pool is overrun with Mexican primrose and red salvia, both beloved flowers but plants that tend to get out of hand. They’re majorly out of hand just now! One of the citrus trees has sprouted a big yellowing section, indicative of root rot. I need to climb underneath there with a screwdriver in hand and adjust the irrigation, cut it back a bit. And I suspect the dirt Richard’s crew piled up there (when they should’ve hauled it off or spread it in the alley…) is too close to that tree’s root system, which could suffocate part of the tree. Either way, that looks suspiciously like a job. Probably I should hire Gerardo and his underling to come in here and shovel that stuff out of the yard.

Won’t he be thrilled…? 🙄

In the paying work department, I finally finished the intro to the proposed cookbook. Intro is three chapters explaining how to lose weight without really trying. Still have to organize the recipes in a sane order and list the jpegs in the order in which they should appear — that’s going to be a time-consuming job. Then decide exactly how to publish the thing.

One friend publishes cookbooks as PDFs, but I don’t think she can go through Amazon with the things. A business acquaintance has taken up converting Word files to Kindle format and is anxious to do both the cookbook and the novel that way. But he can’t handle many graphics, and the utility of having a recipe book on Kindle just escapes me! He thinks if people want to actually use the thing — like, say, in a functioning kitchen with water and pots and pans and dishes? — they’ll buy the print-on-demand version. I suppose. But I know I sure wouldn’t…if I’d paid for a Kindle version I wouldn’t pony up another ten or fifteen bucks for a print version, not on a bet.

So that question is under consideration.

The novel is about ready to go, at least to a designer. Same business friend wants a shot at converting that to Kindle. The agent who advertised that she was looking for new adult fiction writers never even bothered to send an f**k-you-very-much response to the full-length proposal I sent, which was quite a project to put together. So at this point I’m willing to self-publish the book through Amazon and try to market it, though I haven’t the faintest idea how.

Nor am I enthusiastic about doing a plain-vanilla Wyrd-to-Kindle conversion for the novel. In the first place, the thing has a DIY map that needs to be drawn by a professional graphic artist; in the second, there are several tables that I do not want converted to toilet-paper-style lists. And in the third, it really needs decent cover art, and I feel no craving to substitute a piece of cheap stock art for that.

The designers that my little business has been subcontracting to charge a mind-numbing fee for interior page design. Which IMHO is a little ridiculous, because once you’ve got a design (which isn’t hard) all you do is pour the copy into InDesign. To design cover art? Don’t even ask.

Uninclined to pour a ton of money into what’s really a hobby project — any piece of fiction that doesn’t get published through a legitimate publisher is just that: a hobby — I called an old friend of mine, the former art director at Arizona Highways. He’s semi-retired now, but he’s still doing design for an occasional client. He proposed to do the page design for less than a third of what my underling charges, and the charge for the map and the cover art was pretty reasonable, too. He’s very, very good: at the top of his form was one of the premier magazine designers in the country. So if he’s willing to do it, I’m going to hire him to do the novel, I think.

Speaking of work, none of it seems to be doing itself. So I suppose I’m going to have to get up and stagger back into the salt mine. Bye!

 

 

When It Rains…

Wow! The sheer amount of work that’s pouring in the door defies belief!

One pair of clients, co-editors of a collection of original essays, is ready to send their (really wonderful!) MS to University of New Mexico Press. Naturally, we prepared it in APA style — most of the contributors are social scientists or in businesses or professions that use APA. UNM wants, much more naturally, Chicago style. So tons of reference sections have to be completely reformatted, creating a monster headache. The press has a number of other idiosyncracies that will require reformatting the body copy for every damn essay, too — morphing what is normally a large job into a ridiculous job.

I’m now halfway through one of three books emanating from another client. This also is an extraordinarily interesting collection of his own essays, well written, unusual, and engaging.

Yet another client is having a good time rewriting chapter after chapter and sending them back for new reviews.

Another Singaporean graduate student showed up at the doorstep, begging for help on her English-language dissertation in an arcane subject. Foisted that project onto the associate editor, being beyond maxed myself.

I sent off a proposal for the novel — 53 pages, all told — to the agent who was advertised (ahem…last October) as being in the market for adult fiction. Naturally after I’d e-mailed it I spotted a typo. Never fails. Anyway, that was a huge job: to write the narrative outline required me to synopsize 79 chapters. Short chapters (average length is around 2000 words), but still…79 of them. Then I had to tighten and blend all that copy into the most compact form I could come up with and try to do it in an engaging way. And add a query, and a table of contents, and a new bio and on and on and on. As you can imagine, by the time I finished that, I was whipped.

Then the division chair at Heavenly Gardens pounced: asked if I would teach an online section of English 102. Welp…online is the only circumstance in which I would agree to do such a thing (and even then, it’s iffy). But he sounded like his back was against the wall, and besides, I can always use some more spending money.

In the new simplified bookkeeping regime, teaching income does not get hoarded, as was the case in the cookie-jar scheme. I’m now using drawdowns from Fidelity and the S-corp plus Social Security to cover base costs of living, and the teaching income will cover short-term emergencies and small indulgences. That’s assuming I can get said drawdowns: the bank rejected Fidelity’s attempt to deposit 15 grand, claiming the name on the account didn’t match the account number. Lovely. So I had to spend part of yesterday morning hassling with that, as if I didn’t have enough to do.

The North Scottsdale Chamber has folded and melded itself into the Greater Scottsdale Chamber. For moi, the result has been that the North Phoenix Chamber has been actively soliciting me to come over there — and really, I’d rather, because they do meet at venues a lot closer to where I live. The weekly trips to Scottsdale for the Scottsdale Business Assn meetings provide about enough junkets to the east side, thanks.

And finally, just to put the frosting on the cupcake, I’m getting another cold. Damn it. I wasn’t over the last one! I’ve already missed three weeks of choir…I may have to drop out for the rest of the year, since I can’t sing while I’m coughing and gagging. Went to bed after 11 p.m., having wrestling with copy for something over four hours, and then spent most of the night awake choking and gasping for air. The first stage of a cold often causes a throat spasm for me — so far they haven’t killed me, but I’ll tellya, last night’s was damn scary. Oh well. There’s usually only one…hope that will be it.

And so…to feed the dog and then get started writing that 102 syllabus. Ain’t retirement grand?

Cheers!

Prepare Your Business for Disaster

tornado2When I wrote about preparing your family and your home for the various kinds of emergencies and catastrophes that can befall us, I surely had no idea the subject would suddenly become so topical. Again. We’ve seen, time and again, the danger and heartache that a natural disaster brings to individuals, families, and homeowners. But what about business owners and leaders? What can you do to prepare your business for disaster?

Some business entrepreneurs have been there before us and can offer some advice. Forbes contributor Elaine Pofeldt, for example, lists some wish-I’d-thought-of-this preparations that would have helped get her own and her husband’s home-based businesses through Hurricane Sandy:

generator
car charger for laptops
back-up Internet service
printed list of hotels in nearby states
bicycle at the ready.

If your business has outgrown a room in the back of the house and is an established, brick-and-mortar retail store, wholesale operation, or service office, your planning issues are more complex and more crucial to the business’s survival. Some 25 percent of small businesses are unable to come back after a natural disaster, largely because they are unprepared. A December 2012 survey showed that 74 percent of businesses have no disaster plan, 84 percent have no natural disaster insurance, and a third have no idea how quickly they could get back in operation after a natural disaster.

Experts urge the importance of several coordinating strategies. These include

having a disaster recovery plan in place;
migrating IT functions, data, applications, and processes to the Cloud;
developing a back-up communication system that does not rely on cell phones;
and anticipating ways to help restore normalcy to employees whose lives are upended.

Clearly, a crucial strategy is to move data and computer functions off-site, to a secure site in the Cloud. This should include not only archived records and programs, but all work in progress. Not only will this protect your company’s and your clients’ data, it can make it possible for employees to work remotely, in case they can’t get to the office or the office itself is out of commission.

The Pacific County (Washington) Economic Development Council has posted an excellent and broad-ranging series of guides and checklists for business preparedness, in connection with a conference on the subject. If you own a business or are in charge of preparedness at your workplace, this is an invaluable series of resources. While you’re at this site, click on the “Business Planning Document” link at the top of the page. This will load a Word document containing a full business preparedness plan whose purpose is “to allow the company to resume mission critical operations within twenty-four to forty-eight hours, followed by the resumption of all other company operations within three to five days.”

Financial Services Group PNC adds the suggestion that business managers identify their organization’s most vulnerable points — computers located on a first floor vulnerable to flooding, for example — and take action to remedy those situations before the fact.

The Federal Emergency Management Agency (FEMA) has published several pages of useful information at its website, including a set of planning and implementation guides for businesses. Also on these pages you can find suggestions for building emergency kits, either for families or for businesses, and descriptions of various kinds of hazards and how to prepare for them. Another FEMA document, “Every Business Should Have a Plan,” provides a succinct set of recommendations for preparations to help to keep your employees safe during an emergency and help your company stay in business afterward.

King David HotelThere are actually two aspects to disaster preparedness: readying oneself and one’s group for natural disasters and preparing for manmade disasters and catastrophic human error. Quite a lot of information addresses the possibility of natural events such as earthquakes, tornadoes, fire, and floods, but there’s less public information about preparing for a terrorist attack. Probably the best organized and most useful discussion appears at FEMA’s site on terrorist hazards. There you’ll find links to pages with details on protecting yourself from biological and chemical threats, cyberattacks, explosions, nuclear blasts, and radioactive dispersion devices.

Another of the best planning documents designed to help businesses cope with manmade disasters is a primer published by Business Executives for National Security. This guide covers the several possible kinds of terrorist attacks, risk assessment and preparation, employee training, terrorism insurance, ways a business can respond to a terrorist attack, and recovery. It includes a short, to-the-point checklist.

In the recovery department, the Small Business Administration offers a variety of business physical recovery loans for companies in a declared disaster zone.

Palm Beach County (Florida) provides a business guide for disaster preparedness that also addresses bomb threats, enraged employees or customers, sabotage, cyberterrorism, and hacking. And King County (Washington) publishes a short and to-the-point set of actions to take in various scenarios, ranging from hazard recognition to survival if you’re trapped under debris.

The Red Cross has a PDF on responding to terrorist attacks; it contains some helpful advice, including instructions for sheltering in place.

In 2003, the U.S. General Accounting Office (GAO) prepared an eye-opening report on potential terrorist actions and the nation’s preparedness for them. A key part of this discussion has to do with the threat to financial markets posed by a successful, major attack. We saw what happened when some joker hacked in to the Associated Press’s Twitter feed and posted a report that the White House had been struck — an instantaneous, deep stock market dip. Had the report been real, the consequences would have been very serious, indeed. The GAO report deals largely with the financial markets, the banking industry, and the telecommunications infrastructure. Even though it’s a decade old, the report and its recommendations are still worth a business executive’s attention.

Images:

Tornado in central Oklahoma, 1999. U.S. National Oceanic and Atmospheric Administration. Public domain.
King David Hotel (Jerusalem) after attack by Irgun, 1946. Public domain.

Billing for the Little Stuff

I  have a bidness problem with electronic media: because of its gestalt and instantaneous nature, it tends to blitz you with tiny jobs that, one by one, take little time but that taken together add up to a lot of billable hours.

Take e-mail, for example.

Shooting off a short e-mail takes less than five minutes. Do you bill for a two-minute squib? Gathering the facts for that e-mail may take more time; if it takes five minutes to collect information for a message that requires two minutes to write, do you bill for five minutes or do you bill for ten minutes? (One normally bills in increments: five, ten, fifteen minutes…any part of that increment means billing for that increment.)

This weekend in a moment of idleness I added up all the time involved in writing messages residing in the “sent” folder that went to one of my clients. A few of them were fairly complex and took ten or fifteen minutes to write. But twenty-five of them were things that took at most five minutes apiece to shoot off.

Five minutes times 25 e-mails comes to two hours’ worth of my time.

If I don’t bill for every one of those teeny little squibs, I lose money — at $60 an hour, that’s a hit. But there’s something about charging a client for an activity so ephemeral that seems…I don’t know. Beyond the pale.

Asked a friend and long-time mentor about the ethics of this.

“I can’t believe you’re asking me this question!” squawked she. “Weren’t you married to a lawyer? You bill the sob for every minute of your time.”

You heard about the lawyer who dies and ascends to the gates of Heaven?

“There must be some mistake,” he says. “Why are you taking me now? I’m only 45.”

And St. Peter replies, “According to your billable hours you’re 82.”

 What say you, readers? Do you (or would you, if you were self-employed) bill for every minute of your time, no matter how fleeting the task?

You Get What You Pay For

Have you seen Mrs. Accountability’s latest post, the one contemplating the glories (or not) of Fiverr? It’s pretty interesting.

She’d mentioned that site over the phone a while back, shortly after the episode with the friend of the “who needs enemies” variety. So naturally, I shot right over there to see what it’s about.

What you find when you arrive at Fiverr is a list of offers of services and small products for five bucks a pop. Some of these (like graphic design) actually could command a decent rate, and some (like images a computer program can toss off in 10 seconds) ought not to. Based in Israel, Fiverr is an international enterprise, and presumably many of its vendors are living in countries where $5 will buy a week’s worth of food.

A similar program (presumably owned by the same outfit, given the identical site design) is called “Twenty Fiverr”; people who think they’re worth more offer the same kind of services and products for twenty-five bucks instead of five. Here’s a guy, for example, who promises to provide seven “quality” articles in less than 24 hours, using a program that generates pap-filled, verbose, redundancy-laced, and vacuous squibs, and he’ll do it for a bargain $25.

I have a lot of beefs with this model.

First, as a self-employed skilled worker who has nothing to sell but skill, experience, and time, I highly resent being undercut by people who are willing to work, it seems, for little more than an ego trip. This is something that for years has kept rates down for writers and for graphic artists, especially those who do business within the publishing industry. Publishers know that some people who can construct a basic article will do it for less than minimum wage — some will do it for nothing — just for the joy of seeing their names in print. The result usually has to be completely rewritten, but that’s what the assistant or associate editor is for. At both of the magazines where I worked full-time, a large part of my job entailed sitting down at a computer and, starting at Word 1, rewriting articles by freelance “writers” from beginning to end.

Many magazines have two or three contract pay scales. Unemployed or moonlighting journalists who actually do know how to research and construct a competent article are paid a living wage. Everyone else gets crumbs. Some publishers simply will not pay a living wage to anyone, because they know plenty of amateurs will do the job (or something like the job) for next to nothing.

It’s the intellectual equivalent of off-shoring. In the case of Fiverr and Twenty Fiverr, it probably is literal off-shoring, too. As an individual buyer of services and products, my sense is that those of us who resent corporate off-shoring of American jobs have no business doing the same to American contract workers. Buy American. And pay something more than slave wages, if you expect to see your country’s standard of living remain above the Third World level.

When one person does a job, even a poor job, for less than fair pay, that person drives down pay for five, ten, or twenty other people for whom work is a living, not a hobby. In my book, that’s wrong.

Second, you really do get what you pay for.

Let’s take a look at the “high quality” article that squib-generator built, using a set of key words relating to weight loss. Here’s its  lead:

Weight loss is a confusing topic. There are so many different people and articles telling you so many different things, it can be quite difficult to wrap your head around them all. This article will aim to lay down the essential and necessary basics of weight loss in hopes to clear the fog that surround it.

Does that make you want to keep reading, as a lead should? It makes me want to run away…but let’s stand our ground and take a hard look at the thing.

“Weight  loss is a confusing topic.” No, it’s not. Weight loss is a process, not a topic. In any event, as statements go this one adds nothing. Right off, we know we’re dealing with a writer who is either a moron or an amateur. Or, in this case, a machine. Even machines can beat around the bush.

“So many different people…so many different things.” Nice use of redundancy to pad space! Is it likely that a person would say “many identical people telling you many identical things”? If the inserting opposite term creates an absurdity, then the adjective in question — “different,” in this instance — is probably  redundant. Here, it is redundant to the power of two.

“Difficult to wrap your head around them…” I should say so, unless your head is made of Silly Putty.  Our electronic author first coins a cliché and then turns it into a grotesque image. Note that it injects another cliché (“to clear the fog”) in the following sentence.

Cliché is the least of the next sentence’s offenses, though. First, instead of telling us anything significant or intriguing, the electronic author vows to try to give us a few fundamental pointers on the mind-numbing topic of weight loss, with no promise — only “hopes” — that whatever follows will enlighten us. This kind of pap a lead does not make. Then it ends with a faulty idiom (“in hopes to clear”: a native speaker would write “in hopes of clearing”) and a grammatical error (“the fog that surround”: subject-verb agreement).

Come to think of it, the entire article is replete with grammatical, punctuation, logical, and idiomatic errors:

“Easier” used as an adverb (Electro-author meant “more easily”).
“Change subtle habits that will increase the amount of walking one has to do”: if the habits increase the amount of walking you do, why would you want to change them? Possibly Electro-author meant “develop” or “build”?
No comma after “but” used as an introductory word (some people think it’s bad form to use a conjunction to begin a sentence, but that rule doesn’t apply much in journalistic writing).
Lettuce that’s “more green”…heeeee!

Writing style is, to put it kindly, nonexistent:

Neither the second nor the third section shows any sign of paragraph transition.
Verb mood jumps from declarative to imperative in paragraph 5, for no discernible reason.
Complex ideas are touched upon and sometimes given a cursory example, then dropped with no clue to how the advice might be interpreted or used.
The final paragraph regurgitates the first one, adding nothing except another hilariously grotesque image: “too many hands in the soup.” Careful not to choke on those knucklebones!

At Twenty Fiverr you get seven such “quality” articles for $25…not a bad price, to make yourself look like a moron to whomever reads one of the things.

My momma always used to say that you get what you pay for. But it wasn’t until I moved into the first house I bought by my little self, as a single woman, that I truly came to appreciate that old saw.

The house had washer and dryer connections, and it must be said that one of the chores I hated most in life was schlepping my laundry to a coin-op laundromat. First order of business was to install a new washer and dryer.

Being the naturally submissive type, though, and hooked up with a very dominant gentleman, I allowed myself to be persuaded to buy a low-end Monkey Ward washer and dryer. The two machines looked good at the outset: extra large, nothing fancy but evidently serviceable.

The dryer lasted about a year. Soon as it went off warranty, it crapped right out. Annoyed (and by then wise to the fact that boyfriend was pushing me into doing things I knew better than to do), I had to go buy a new one at Sears.

The second model was far from top of the line — it was a mid-range Kenmore, well liked by Consumer Reports. Twenty years later, it’s still out there in the garage running well. From the day I tossed the first load of wet laundry into it, the thing worked better than the Monkey Ward cheapo ever did, and it still works.

By purchasing a piece of junk first, I caused myself to pay significantly more than it would have cost to have just ponied up a reasonable price for a reasonably good product in the first place!

If I’d replaced the junk with another cut-rate product, I’d probably be on my fifth or sixth dryer by now, to the tune of four or five times what a single decent appliance cost.

The personal finance message? Bully for you if you can get a generous  mark-down on a good product that started out at a fair price. The blade cuts two ways: paying a lot more doesn’t always buy a lot better quality. Paying a fair price — not the lowest though not necessarily the highest, either — is likely to get you services that do the job well and products that work and hold up over time.