Ever feel like you’re oversensitive to change? Dunno whether it’s age or just a manifestation of the ever-more-unlovely dystopia in which we dwell…but I have just about had it with having to adapt, adapt, and re-adapt to change made for no very good reason.
I mean, if there’s a reason for it, fine. But to shake things up for the sake of shaking them up — and hassling everyone who uses said things — not so much. Especially when it comes to techno-change: since electronic technology is now ubiquitous, even rather small changes can mean big, time-consuming headaches. But BIG techno-changes? Ohhh shee-ut!
This weekend, the credit union is shutting down its website for three days in order to disgorge an “update.” This creation is supposed to make our lives easier and ever so much more wonderful.
But you and I know exactly what it will do, right? Make our lives complicated and ever so much more miserable. 😀 Been here before, done this…
Will my account number(s) change?
Your account number(s) will have a new look in the upgraded system. We will add a number at the beginning of your current account number to identify the account type (savings, auto loan, etc.). Checking and HELOC accounts will not change, so your current account number will remain the same.
You will see your new account number(s) in online and mobile banking after the upgrade.
We will also link your various account numbers to one Member Number, which is tied to your Social Security Number. If you currently have multiple individual account numbers, your oldest account number—the account you have had with us the longest—will be used as your member number.
Will my scheduled transfers in online banking continue to work after the technology upgrade?
If you have scheduled auto-transfers in Popmoney or Funds Transfer, you will need to reestablish them after the technology upgrade with your new account number(s). Auto transfers from checking accounts must also be reestablished even though the account number will not change.
Never heard of “Popmoney” and don’t expect I want to. Funds Transfer? I do transfer my (shrinking…) share of the mortgage on the downtown house to my son, since he manages those payments. So it looks like I’ll have to screw around to keep that happening. Probably will end up having to write him a check next week. Dollars to donuts…
Will online banking and bill pay be available during the technology upgrade?
Online banking and bill pay will not be available from Friday, August 31 at 6:00 p.m. to Monday, September 3 at 9:00 a.m.
Paid the bills that are coming due. Since I’ve been totally distracted for the past several days, two of them are going to be paid late, thanks to the CU shutting down for three days. Whoopeee.
Looked up all account numbers for all the recurring bills; made a note of each in a single place, so it will be relatively less of a PITA to rebuild all those bill-pay structures. Ugh. How can I count the ways I don’t want to waste time doing that?
This is the same outfit that changed its name, pointlessly, from the perfectly intelligible “Arizona State Savings and Credit Union” to the cutesy, unpronounceable and unintelligible moniker, OneAZ. No one knows what that is, and half the people who see it can’t figure out how to say it.
So…it’s hard not to suspect that this “upgrade” is yet another pointless change.