Coffee heat rising

Sun Dogs…and Move Over, Dolly!

You’ve heard of the Valley of the Sun, of course — we who live here recognize it as the Valley of the We-Do-Mean Sun: 118 degrees now being a summer norm. Welp, it’s raining in the VotWEMS, and you know what that means? Very, very unhappy dogs!

Ruby the Corgi Pup has acquired Cassie the Corgi’s profound disdain for water. And when water falls out of the sky? Oh, my. What a horror! These are Sun Dogs. Anything other than a clear day is weather for some other planet.

Ruby rousted me out of the sack at 5:30, whining and ooorrrking. She makes the distinctive, strange corgi noise, something like a combination of purring and baying, a sound that Cassie abjures in favor of pretty much constant barking. Figuring she needed to pee, I rolled out of the sack and lifted them down from the bed.

No. Apparently she was complaining about the sound of the rain falling. She ran into the bathroom and refused to come out!

Cripes.

Cassie was persuaded to step onto the back porch, but declined to go further.

Tell me you don't seriously think I'm going out there!
Tell me you don’t seriously think I’m going out there!

Grumpily, I went back to bed. Ruby refused to get back on the bed — she ran out of the bathroom and huddled in her crate.

A couple hours later, clouds were sitting atop North Mountain, a low butte a couple miles from the Funny Farm. Briefly, though, it had stopped raining.

P1030331Ruby ran back into the bathroom and refused to come out. Cassie stood at the door and stared out, aghast. Their attention, finally, was grabbed by the rattling of the Doggy Treat Jar.

Yes. I had to lure them into the backyard with dog treats. They did their thing in the moments between rainshowers, but they were not pleased. No dog pleasure here. None.

That is about ENOUGH of that!
That is about ENOUGH of that!

 In other news…

Windy City Gal, who is making a pair of Tit Bits for me, asked me to try the “seat cushions” that came from Knitted Knockers in one of my bras, to see whether the size we estimated is right.

P1030335
Don’t everybody’s boobs look like seat cushions for Raggedy Ann and Andy? 😀

heh heh heh heh…

The result, even with the whoopie-cushion effect, was va-va-VOOM! Get outta, my way, Dolly Parton!

P1030315

This is too hilarious to be believed!

Of course, it’s too everything to be believed, and certainly should not be. Believed, that is.

However, it must be said: with a shirt on, the effect is surprisingly believable. And certainly much more buxom than I’ve ever been in real life.

Now…all I’ve gotta do is get the hair right….

Dollar$ and ¢ents, 2014

   So the year has come around the curve and is streaking toward the finish line. Time to take stock of the money predicament.

Turns out it’s not such a predic’ as expected. Really, I expected 2014 to end in Flaming Financial Disaster, what with the car bills and the dog bills and the house bills and the healthcare bills and the jacked-up property taxes and the one. freaking.  screaming. EXPENSIVE. thing. after. another.

Last January, I started the year with a cushion of about $11,000 in the bank. Rather than draw down from savings quarterly, as I did in 2013, I decided to estimate the amount I would need for 12 months and pull that out of investments in January: $13,000+.

That was a gulp-making maneuver. Yanking that kind of money out of savings triggers a Bag Lady Syndrome fit in me. But in theory it would all come out in the wash — one way or another, I’d need about that much to live for a year, and trying to calculate how much to take out in Q3, when little or no teaching income is forthcoming, was a verifiable PITA.

And I will say, Q3 was damn scary. I pretty much took up residence at the Mayo Clinic, a mighty pricey hotel, and precious little income was materializing from teaching, editing, or blogging. But in the fall, the piddling pay for three adjunct sections, surprisingly, took up the slack.

I have no idea how much I’m going to end up paying for surgery after surgery after surgery after surgery. Bills come from the Mayo — eleven grand here, fifteen grand there — but they seem to have no meaning. Medicare is picking up some portion of that; Medigap is picking up more. Apparently the victim mark patient has to pay something, but it’s so difficult to tell what it is that even the billing people at the Mayo can’t figure it out. Or at least, they claim they can’t. Right now, every time a check comes in from Medicare B or the Medigap insurer, I just throw it in the Mayo’s direction. That leads them to imagine I’m at least trying to pay the bills, and that, mercifully, has kept them off my back. So far.

Weirdly, despite all the extraordinary expenses, at the end of November the balance in checking was just a few hundred dollars less than the January 1 balance: a little over eleven grand.

But now for the BIG weird:

Hang onto your hats, folks.

The balance in investments and retirement savings at the end of October  was $107,633 more than the January 31 balance.

Yeah, you read that right: one hundred seven thousand six hundred thirty-three DOLLAH!!!!!!!!!!!!!

That’s after drawing down $13,000 to live on and after paying out $7,350 for my share of the mortgage on the downtown house.

Holy mackerel. And we want to put the Republicans back in charge of the government…WHY?

Bigfoot: The Year of the Unplanned Expense

Unknown terrifying critter? Or unknown terrifying expense?

Ever think of the unplanned expense as kind of like the sasquatch? There’s no such thing as a bigfoot, eh? Surely if you spotted one, it would be a fluke. It would be a long spell, indeed, before you ever happened upon another one.

So one would think. The year 2014, though, has been the Year of the Bigfoot Expense around the Funny Farm. I swear: every month one unholy monster or another has jumped out of the brush. This month’s AMEX bill came in: $3420. Three times the budget!

Now, part 0f that was over $1700 for the car and homeowner’s insurance. But the rest of it? Mostly veterinary bills. Vet bill after vet bill after vet bill. And then the MasterCard bill came in: another $150 for the new vet, who won’t take American Express!

Every single month this year, starting in January, has brought bills like that: $2,000, $2,500, $3,000, now almost $3,500. Costs are out of control, and I don’t seem to be able to do much about it.

Some of these expenses were predictable: the insurance bills, of course. The Medigap bill that’s rising by another hundred bucks. The cost of pruning the accursed palm trees that flower and fruit and drop tons of equipment-busting beans, sharp little dried blossoms, icky worms, and filth into the pool. Gerardo reported that he talked the tree guy down to a mere $180 from his initial offer of $240.

Last week I had to buy a new pool cleaner. Granted, Harvey was ten years old, a very superannuated Hayward Pool Cleaner. But forgodsake: the bill was FOUR HUNDRED AND FIFTY BUCKS! The alleged $100 “rebate” is one of those mail-in rip-offs, and you don’t get cash back with which to pay your American Express bill. No. They give you one of those fake Visa cards, so you have to go out and spend the money needed to pay the bill on some other junk!

The puppy is costing a lot more than I planned on. It’s one thing to pay the breeder’s fee and then to get the usual shots and spaying and the like (she’ll have to be spayed in just two more months! That’ll be another two or three hundred bucks, presumably). But this little dog has been one constant drain on the checkbook. From what I can tell, too, once a dog gets a UTI, it’s likely to be a chronic condition that ultimately leads to bladder and kidney stones, which have to be treated with expensive and painful surgery.

Now I’m about to have a low fence put in to block her from the pool, since she will not stay away from the water and there’s no way I can train her to get herself out of there.

In the first place, “trainable” is not her middle name. UTI or no UTI, she’s still not house-trained and shows no sign of ever becoming so. Part of the problem is that she doesn’t indicate, the way most dogs do, when she feels the urge — it’s unclear whether she even does feel an urge, or whether she just kind of leaks. She doesn’t sniff around. She doesn’t circle back and forth. She just creates a puddle. Last night I had her penned in the office with me while I sweltered through another piece of Chinglo-academicese that needs to be returned to its authors within the next few days. In spite of being right under my nose, she peed under the chair, silently and seemingly motionlessly leaving a great puddle for me to find when I got up to let her out.

Given her general stubbornness, training her to get out of the pool is highly problematic. There’s only one spot in the entire, large pool — which must look like an ocean at dog’s-eye level — where either one of the dogs can get out. That’s the topmost of three steps at the shallow end. The corgis’ legs, even in adulthood, are too short to reach any of the other steps or to reach the bench at the deep end. That one, single step is only about three feet long and eighteen inches wide. The chances of a panic-stricken dog finding that thing, once it fall into the drink, are slim to nil. And “panic” is the operative word. Both dogs are so frightened by the water they can’t think.

In the second place, this proposed fence has to be custom-built and will cost $1,100. I am not at all sure I should spend eleven hundred bucks to protect a dog that I probably ought not to keep it all. Really, if I had any sense whatsoever, I would return her to the breeder. It’s painfully obvious that this dog came to me with something wrong at the outset, that she probably will never be well, and that I’m going to be dealing with yellow puddles all over the floor for as long as she lives.

Hate to do that, because she’s such a sweet little gal. But probably I ought to cut my losses while I can.

Because…more losses lurk on the horizon.

Sooner or later I’m going to have to get a car. The Dog Chariot is now almost 15 years old. It won’t run forever.

The pool has grown a permanent coat of algae. Nothing I do is getting rid of it. The best hope for a DIY fix is to pour an entire container of PhosFree in there and hope for the best. That will require having someone come and clean out the filter again (just had that done a month or so ago): another $150. That’s on the low end. And it’s a temporary fix.

The house needs a paint job: inside and out. That’s likely to cost around four grand.

The cracked tiles in the living room need to be replaced. And most recently, the kitchen cupboards or the wall next to them have settled, opening a big crack along one countertop and splitting a whole row of Mexican tiles. So, at best a couple dozen tiles need to be pulled out and replaced — quite a trick, with Mexican tile! At worst, the cause for this subsidence needs to be determined. God only knows what that will cost. And the middling possibility? It’s not outside the realm of possibility that the tiles can’t be replaced and so the whole countertop will have to be yanked out and rebuilt.

Those damn palm trees need to be removed. There are four of them. Cost could be, all told, as high as four grand.

So…think of that. We’re looking at tens of thousands of dollars in potential upcoming expenses. And we’re probably already pushing ten grand in unplanned expenses so far this year. It that’s not a sasquatch, I’d like to know what it is.

Life-Careifying My Home

A couple I know recently moved into a venerable life-care community here in Phoenix. They’re not that much older than I am… She has Alzheimer’s in her family and is beginning to show the earliest signs, and he is about ten years older than she. Their two-story house was getting hard for them to negotiate, so they figured now is the time. Another elderly couple — my current role models, come to think of it — are resisting being warehoused in a kennel for old folks, and getting by in their home pretty well, so far.

Within weeks after my mother died and was reduced to an urnful of ashes, my father moved himself out of their house in Sun City and into a Baptist-run old-folkerie called Orangewood. It was one of the early life-care “communities.” (Don’t you hate when the word “c0mmunity” is used to describe some development?) The idea with life-care is that you will move into an apartment in the joint, where, in exchange for a staggering amount of money, you will receive a variety of amenities, and, when the time comes, you will be guaranteed access to a halfway decent nursing home.

This expensive and, in my view, depressing arrangement turned out to be the biggest favor my father ever did for me. It relieved me of the responsibility of having to care for him as he declined into old age and death. He was only 69 when he moved himself in there, but he lived to be 84, and at the age of 80, he had a heart attack that reduced him to a cardiac invalid. Had he still been living in Sun City, I would either have had to get him into a nursing home at that point or would have had to move him in with me. Either scenario would have been a screaming nightmare.

So, occasionally I think I should do the same favor for my son.

But you know…I don’t want to live in one of those places.

For a dark little three-room apartment with an “efficiency” kitchen of the sort you see in motels (a hot-plate-like two-burner stovetop, a small sink, and an under-the-counter fridge), my father and his third wife forked over a $50,000 nonrefundable “endowment” and a monthly payment that was as much as my then-husband and I were paying for a 3,000-square-foot house on a third of an acre of the choicest real estate in North Central Phoenix, with a pool, five bedrooms, a huge country kitchen with breakfast nook, a vast family room, three bathrooms, fireplace, and pool. When I realized what he was paying for the little dump he and Helen were living in, I was just floored.

Now, they did get some amenities:

• Access to the institution’s nursing home and, if a lesser level of care was needed, to a studio apartment adjacent to the nursing facility. This was roughly equivalent to long-term care insurance, for which I now pay $107 a month, a figure that can be expected to rise steadily from now into perpetuity.

• A dining hall where they were required to take one meal a day and could also choose to take breakfast or a light supper.

• The option to have these meals delivered to their apartment. This cost extra.

• Semi-weekly light housekeeping.

• Electric bills (including air conditioning) were covered. Of course, this meant the institute would decide when the AC would be turned on in the spring…

• Access to an on-call doctor. Nevvermind that the guy was a dangerous, irresponsible quack who was enriching himself by defrauding Medicare. (Yes: my father caught him charging Medicare for visits after he (father) had told him and the institute that the guy was to stay away from him. Like all the other old folks there, he was afraid to report this abuse — getting into bad odor with the management would be counterproductive.)

• Access to a hobby room. Whoop comma de-doo.

• Access to a swimming pool that no one ever used.

• Access to a beauty parlor/hair salon/barber shop that dispensed dumpy-looking haircuts.

• “Free” shuttle-bus rides to doctors and a grocery store. Nevvermind that this meant once you were done seeing the doctor or dentist, you could sit in the waiting room for several hours until someone came to pick you up — it did defray some of the costs of transportation after one reached the point where one could no longer drive.

•  Oh, and also please nevvermind that every time some kitchen worker came to work sick or failed to wash her hands after using the bathroom, a wave of dysentery would sweep through the entire population.

{sigh} Every time I think about the possibility of signing myself into one of those places, I recall not only the amenities but also the limits to the amenities. And I think how much I absolutely positively do NOT want to be warehoused into a kennel for old folks.

So, here’s the question:

Is it possible to stay in one’s paid-off home through one’s dotage by cloning those amenities, for no more than it cost my father to live in Orangewood?

Today, those inflation-adjusted fees are much higher. One newer outfit here in town charges an entry fee of $310,00 to $1.1 million, with monthly fees that range from $2,400 to $4,100 — for one person. The place where my father and his wife lived has been torn down and completely rebuilt, so it now commands an entry fee ranging from $279,900 to $389,900, with monthly fees from $3,040 to $8,130. Entry fees, however, now tend to be at least partly refundable, an improvement over the pay-it-and-lose-it arrangements of the early days.

Well, think about it: $2,400 to $4,100 for base living expenses for one person strikes me as passing exorbitant, especially considering that person likely will find herself in a cramped one-bedroom apartment, with walls through which she can listen to the hard-of-hearing neighbor’s TV blaring.

My base nondiscretionary budget is $620/month. That includes all utilities, phone, DSL, yard care, and long-term care insurance. Add another $167/month for property tax and another $79 for homeowner’s insurance, and about $52 for car insurance, and you get a total nondiscretionary cost of $918 a month. As a practical matter, these expenses come in lower during the fall, winter, and spring, because the budget is based on summer costs, when power and water bills are at their highest.

Everything else, I class as “discretionary.” This category includes clothing, gasoline, food, entertainment, dog care, hair care, personal care and cleaning products, house and pool maintenance, and whatnot. The discretionary budget presently is $1100/month, although sometimes I overspend. Ruby’s endless veterinary bills caused a $300 overrun this month, resulting in $1,400 in discretionary spending for the current budget cycle. So let’s figure that’s a typical range for discretionary spending: $1,100 to $1,400.

What that means is that for everything — all my routine costs, which include nursing home insurance — I’m spending $2,018 to $2,318. That is less than the lowest rate for a mid-range life-care community. And what do I get for the price?

• A private pool that I can use any time of the day or night I please, that I can skinny-dip in; and I know who has been in it and what they’ve been doing in it.
• A large, low-maintenance yard with fruit trees, climbing roses, and three private garden “outdoor rooms.”
• The privilege of keeping pets.
• A garage (not an open carport) in which to park my car.
• No one on the other side of any of my walls.
• Central location.
• Brand-new light-rail going in within walking distance.
• A large, bright kitchen with a gas stove.
• My own propane grill.
• More living space than Carter has oats.

Sooo… What do I not get that, say, my father had at his old-folkerie, and what would be entailed in acquiring those amenities?

• Access to a nursing home.

The long-term care insurance I have plus Social Security and a 4% drawdown from savings should amply cover foreseeable nursing home costs. As for getting me into it? That’ll be my son’s problem, I suppose. As a practical matter, not all elderly Americans ever need nursing home, and often such care can be delivered in one’s own home (my insurance covers in-home nursing care). At age 60, your lifetime chance of needing nursing care is only 50%. If you have a policy with a 90-day elimination period, a typical 60-year-old’s chance of using that policy drops to 35% — meaning you have a 65% chance of dying or recovering within 90 days of admission.

• A dining hall providing two meals a day.

It’s impossible to describe how dreadful those meals were! Since eating and drinking are the two major pleasures of my life, I would be suicidal if I had to live in a place that served up swill like that, especially given that about twice a year the stuff made everybody in the institution good and sick.

• Option to have meals delivered, for an extra fee.

What part of Chinese order-out is hard to understand?

Okay, that’s flippant. But as a practical matter, many excellent meals can be delivered, for a reasonable price. On the low end, there’s a social service agency called Meals on Wheels, which provides healthy food for seniors in need. For those of us who can afford to buy groceries, grocery stores deliver these days! And most grocery stores stock various kinds of prepared meals, either in the frozen-food cases or at the deli. Here in Phoenix, both AJ’s Fine Foods and Whole Foods sell complete, fully cooked gourmet meals, and both stores deliver. 

Would having groceries and take-out meals delivered raise your food bills? Sure. But I’ll bet it wouldn’t add another $2000 a month to my existing bills. And the cost would be offset by lower gasoline bills.

• Light housekeeping

The going rate for a cleaning lady here is $80/visit. So two house-cleanings a month, which is what my father got, would set you back all of $160. Like food prep, this obviously costs more than DIY cleaning, but it’s not prohibitive…and it would not increase costs much more than I’m spending.

• Electric bills covered

For $4,000 a month? Seriously? Utility bills in these places are not free; they’re included in a staggering monthly fee.

• Access to an on-call doctor.

I have access to an on-call doctor. Young Dr. Kildare’s office is within walking distance of my house. And he is not an incompetent, dishonest quack who hands out sedating, brain-dazing, addictive pills like candy. If I need help on a weekend, I call his office and get the doctor who is on call.

• Access to a hobby room.

Be still, my heart! I have two spare rooms, one of which is now dedicated to my jewelry-making hobby. My office (which would not exist if I lived in an old-folkerie, because of course the presumption would be made that I do not need office space) is fully equipped, spacious, and dedicated fully to my writing and editing business. And I don’t have to share it with anyone.

• Access to a swimming pool that no one ever used.

I use my pool several times a day during the summer. Cost is nominal, and the light jobs of cleaning and maintaining it amount to mild, healthy exercise. If and when I reach the point where I need someone to clean and dose it with chemicals, regular pool service runs about $100/month and includes the chemicals.

• Access to a beauty parlor/hair salon/barber shop that dispensed dumpy-looking haircuts.

Granted, I can spend a startling amount on Shane: $70 for a haircut. However, my hair looks incredible, and as it gets longer, it has to be done less and less often. At this point I’m visiting him about once every six months. Here, too, this seeming “benefit” is not free to old-folkerie residents. You pay for it with your amazing monthly fee, and if you don’t care for dumpy-looking haircuts and drugstore coloring kits, you end up having to track down and pay the likes of Shane anyway.

• “Free” shuttle-bus rides to doctors and a grocery store.

What cost a free ride? Is it really worth spending three, four, even five hours sitting in some doctor’s waiting room, just to save a few bucks? Another circumstance, I’d say, that would lead me to consider suicide.

With grocers, drugstores, and Amazon delivering for little or no cost, I think I could afford a taxicab for the few trips I’d need to take around town. The amount saved on car registration, auto insurance, gasoline, depreciation, maintenance, and repairs would probably cover most of the cab fare.

It looks very much to me as if I can turn my own home into a life-care facility, if need be, with surprisingly little effort and, compared to an expensive institution, not all that much more cost than I’m already paying to live in my home.

Let’s consider what those extra costs would be:

Lifecareifying the house
Item Cost Times/month Total
Light housecleaning 80 2 160
Extra yard care 75 2 150
Groceries, Whole Foods 6 4 24
Groceries, AJs 6 4 24
Groceries, Safeway 12.95 1 12.95
Pool care 100 weekly 100
Lightrail rides 32 monthly pass 32
Cab fare (senior citizen) $12/$40 ride 2 80
Less monthly gasoline $80+/month 2 refills/mo. -80
Total added cost: 502.95

So, the additional cost, above and beyond what it costs to live now, to approximate the added benefits of living in an old-folkerie, comes to about $503. Innaresting.

Let’s see how that translates when added to the existing cost of living here at the Funny Farm.

Discretionary 1100
Nondiscretionary 620
Added old-age costs 503
50% Murphy’s Law 251.5
Total old-age cost 2,474.50  / month
Total annual old-age cost 29,694
Percent of savings: 4.60%

This assumes a 50% “Murphy’s Law Tax” on the projected old-age costs. And it produces a figure to cover ALL costs, including whatever indulgences one pleases, that is comparable to the BASE costs on the low end. Total annual drawdown to cover this amount would in theory be 4.6%, but in fact it would be significantly less, because Social Security would cover more than half of it.

Suppose, though, that Murphy’s Law applied to the TOTAL projected costs of living after one can no longer drive. Then what?

Discretionary 1100
Nondiscretionary 620
Added old-age costs 503
Plus 50%, Murphy’s Law 1112
Total old-age cost 3,335  / month
Total annual old-age cost 40,020
Percent of savings: 6.20%

In this scenario, we end up with a cost comparable to the mid-range cost of living in a life-care community, totaling about 6.2% of total savings. But here, too, some $14,400 of the cost is covered by Social Security, meaning the drawdown from retirement savings would be significantly less than that: just under 4% per annum.

So, even in the worst-case scenario, aging in place ends up costing the same as or less than residing in a life-care community. And for the price, I get a house — not an apartment in a people warren — plus the cuisine of my choice, the doctor of my choice,  privacy, and independence.

Credit Bureau Security Freeze: The (Mostly) Pros and (Few) Cons

As you may recall, as the current identity theft drama materialized, a fraud specialist at Experian recommended placing a “security freeze” on my accounts at all three credit bureaus, Experian, Equifax, and TransUnion. Since she sounded like she knew what she was doing, I went ahead and did that.

And know what she was doing, she certainly did.

Yesterday, after having spent the entire day trying to reach a human at Social Security by way of rerouting my direct-deposited SS checks to the new credit-union account, I finally stumbled upon a live person, late in the afternoon. I’d tried to register myself with SS’s online site and failed, so called a “Help Line” tech — instead of the hour and fifteen-minute wait to reach a human at SS’s main phone number, it only took about ten minutes for this woman to surface.

She said the reason I couldn’t register online at Social Security is the security freezes I set up at the credit bureaus: The government’s site checks with credit bureaus before allowing just anyone to claim they’re you and get online as you.

I said, “So, now I’ve got to go to these bureaus and undo all these security freezes before I can get my check?”

Actually, I was so upset, so frustrated, and so scared that at least one and probably two or three checks are not gonna reach me that I started to cry.

She said no, she could manually enter credit union’s routing number and new account number, which she (purportedly) proceeded to do. Let’s hope she succeeded!

She then said having a credit-bureau security freeze is a good thing, because it goes a long way to prevent identity thieves from hacking into the Social Security Administration disguised as you, even if they have your SS number. Although it doesn’t protect you from all forms of identity theft, it goes far enough toward blocking credit-card and Social Security fraud that she suggested keeping it on the credit bureau accounts permanently.

Consumer’s Union, which has been among those lobbying for security freeze laws, points out that a security freeze costs you a one-time fee of just a few dollars or, in some cases, nothing — credit “monitoring” is an ongoing fee-based service — and it’s more effective because it proactively prevents anyone from opening an account without your permission. All credit  monitoring does is notify you after the barn door has been opened.

A security freeze is different from a fraud alert, which you can also establish with the credit bureaus. A fraud alert tells creditors that you have alerted the credit bureau of possible fraud but does not prevent them from viewing your records. A security freeze prevents prospective creditors, insurance companies, and employers running background checks from seeing your credit file unless you give your consent.

And that is a very, very large benefit when it comes to protecting your privacy! It’s huge.

The trade-off is a degree of inconvenience: for you to open a new credit instrument (such as a credit card, a car loan, or a mortgage), you have to go to all three credit-union sites and jump through the telephone punch-a-button hoops to enter a PIN and lift the freeze long enough to get your transaction through. Then you have to go back and punch buttons again to reinstate the security freeze.

This is not very difficult, though. And not difficult at all compared to the enormous hassle and grief occasioned by an identity theft. On average, most people have to spend 40 hours cleaning up the mess created when some crook opens a credit account in their names.

The credit freeze does not affect your credit score. You still can get your annual credit reports for free. Your existing creditors (and their collection agencies…) can still view your credit files. And the credit freeze does not stop nuisance “pre-approved” credit-card offers from showing up in the mail or by phone.

There are some kinds of fraud the credit freeze does not guard against. For example, the increasingly popular income tax fraud — whereby the hacker fills out a fake income tax return and has a tax refund sent to the address of his choice — is outside the purview of this device. Obviously, if someone steals your credit or debit card, he can rack up some bills (or, with a debit card, drain your bank account and credit reserve). But for anything where a credit search is required, this tool is very valuable.

The State of California has a law that gives you a right to put a security freeze on your credit records. The state’s Web page describing the security freeze is worth bookmarking — it not only explains the process and how to install a freeze, it gives you tools for recovering a PIN should you lose it.

Consumer’s Union recommends that you protect yourself with a security freeze if you’ve learned that your Social Security number has been compromised in a security breach, if your mail has been stolen, if you’ve already had an incident of identity theft, if you’re in the particularly vulnerable age group of 18 to 24, or if you have to carry around a card (like a Medicare card) bearing your SS number.

* * *

Arriving at this knowledge was a freaking nightmare, I’ll tellya. Yesterday devolved into a true day from Hell.

I showed up at the Social Security office in search of a live human right when they opened: 9 a.m. Three parking spots remained in the lot, and one of them was a disabled space. The line to get past the security guard was out the door.

Fortunately, I’d brought my computer so I could work on a client’s book. Took a number and sat in the only open seat that had a little room around it.

There was a reason for that: in front of me were two street people. The woman was high on some sort of drug — in the course of her endless droning conversation with her pal, she remarked that she was taking an extra-heavy dose of oxycodone. The man smelled bad.

Between this woman’s nonstop babbling and the guy’s stink, I couldn’t focus on my work. Finally another seat opened up across the room and I was able to dodge into it before another customer could beat me out.

So I sat there for an hour and a half!

To no avail: at 10:30 I had to leave to go to a real appointment. Thence to La Maya’s house for lunch. By then I was so rattled I carried a bottle of wine over there for a house gift…i.e., as the day’s drug of choice.

La Maya doesn’t drink much, but in due time La Bethulia showed up, fresh from a job interview that sounded extremely promising. So between the two of us we consumed about 4/5 of the bottle.

Back at the Funny Farm, the telephone awaited. After first trying to get through on the Social Security web page, I did have the luck to reach the CSR described above and, with any luck (please, God!!) got my checks routed to the new checking account.

Meanwhile, the magazine writing students had posted their final papers: 15 of those also awaited. Read papers until about 9:00 p.m., at which point I fell face-forward into the sack.

In all this flailing around, I forgot to plug in the lights I hung in the trees to try to protect them from the frost. So the lime tree will probably lose about a third of its canopy. Still…at 6 this morning, before sunrise, it wasn’t cold enough to destroy the oranges, I don’t think.

Thank heaven for small mercies.

🙄

This post was kindly included in the Carnival of Personal Finance at Money Life and More.

Identity Theft Aftermath…arggghhhhh!

Or, one might say, gaaaaahhhhhhhhh!

“You may continue to hold, and a representative will be with you as soon as possible”…blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat …

Spent an hour chatting, in person, with the assistant manager at the credit union about the annoying community college district’s having blithely handed over every goddamn iota of my personal financial information to identity thieves. She knew whereof I spoke, in spades: incredibly, the District had sent her the same apocalyptic message I got, but she has never had anything to do with any of their colleges or with anything else related to their entity in her ENTIRE LIFE.

It begins to get hilarious.

Given the hard-copy message, whose credibility we cannot assess under the ridiculous circumstances, we decide that the most prudent course is to assume that the data has been hacked, rather than to take a chance on making the opposite assumption and regret it later. Since my accounts there only hold about 13 grand (the entire amount of my 2014 living expense needs), if money is siphoned off, then the CU (read “FDIC”) will cover it as long as I clue them within 60 days of an illegitimate transaction.

We confirm that it’s possible to create a new account for me within the credit union without my having to lift the security freezes now in place at all three major credit bureaus (Experian, Equifax, and TransUnion).

So, Assistant Manager Renée, a very nice lady and wondrously together, says that now that we’ve changed the account number, effectively closing my account and opening a new one in ONE swell foop, I need to call every merchant that engrosses money from my account automatically (that would be all the utility companies plus my long-term care insurer) and clue them to the new account number; and forthwith I must get ahold of Social Security and give them the new account number, since they deposit my Social Security payment digitally.

So first off I call Social Security. …blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat blat … “Your estimated time is…

“1 hour and 15 minutes“

Moving on…

• City of Phoenix Water Services: “We’ll send you a form.”

• Southwest Gas: “We’ll send you a form.”

• Salt River Project (electricity provider): CSR takes routing and account info but has a difficult time understanding that the credit union will post this month’s bill even though there’s no way SRP can get its act together in time to apply the new account number to this month’s bill. He thinks I’ll have to pay this month’s bill with a check.

• Metlife: HOLY mackerel! Straightaway I reach a human being and she has good sense. Or at least she seems to. She takes the new information and the old routing number and says all will proceed without a hitch. That’ll be the day, I think. Privately.

• Cox is paid a set figure through bill-pay. I’ll have to go into the new account and reset the bill-pay info.

And as for the accursed community college district, which caused this whole mess and which has shared my bank account information with the entire fucking universe: I told them to send whatever further paychecks they emanate by snail-mail. You can be sure that outfit will never get its corporate paws on another bank account number of mine.

This will add a significant new layer of hassle, since depositing snail-mail checks is a major pain in the proverbial ass. But it’s one helluva lot less of a pain than the present endless series of hoop-jumps.

Tomorrow I’ll have to DRIVE TO THE GODDAMN SOCIAL SECURITY OFFICE, be sure my stupid little pen-knife is NOT in my purse, trudge in there, wait around for half an hour or more, and then try to make a face-to-face CSR understand a) what’s happened, and b) what needs to happen.

By and large, however, experience suggests the face-to-face CSRs are a lot smarter and a lot more knowledgeable than the phone representatives, who routinely dispense incorrect information. That notwithstanding, however, based on the outcomes of past exploits it is reasonable to expect that I will miss at least one Social Security payment and so within a few weeks will end up back at that office doing battle again.

ogodogodogodogod it’s not good to know too much